Return Policy

Returns Policy

Since the products we sell are private products, some products are shipped internationally. after the customer receives the goods, we cannot make a second sale. All products in this store do not support return services. (you received an incorrect or defective item, etc..we will arrange to resend a product to you, please understand. ）..

The product you provided cannot work, and the broken video is sent to email: email@phanxy.com, we will send you a new product for free after verifying your specific situation within.

If your order is wrong, you need to send an email to us before we ship the goods (within 24 hours after placing the order) email@phanxy.com. Tell us your order number and we'll handle the return for you. We'll notify you via e-mail of your refund once we've received and processed the returned item.